Content Karma: Crappy Personas = Crappy Content
I was going through some old family photos the other day. Wonderful memories of days long ago that I am digitizing to ward off the ravages of time. But, in one sense, I was preserving the ravages of time. Unfortunately, the copy can never be better than the original. A poorly-shot blurry old snapshot will still be a bad picture even in 600 DPI digital form! So it is with personas and the content marketing that comes from them. Mark Schaefer noted the same thing in a recent post arguing that "customer personas may be an outdated marketing technique"... but his advice is not bother taking any photos!