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Content Marketing

Content Karma: Crappy Personas = Crappy Content

I was going through some old family photos the other day. Wonderful memories of days long ago that I am digitizing to ward off the ravages of time. But, in one sense, I was preserving the ravages of time. Unfortunately, the copy can never be better than the original. A poorly-shot blurry old snapshot will still be a bad picture even in 600 DPI digital form! So it is with personas and the content marketing that comes from them. Mark Schaefer noted the same thing in a recent post arguing that "customer personas may be an outdated marketing technique"... but his advice is not bother taking any photos!

RachelHornsteinMay 4, 2015
Content Marketing

Content is in the Eye of the Beholder

We cram a lot of hopes and expectations into content marketing—that prospects will have a preference for our brand and use our content as stepping stones in their consideration journey. Expectations do not decrease. We need content to work harder.

RachelHornsteinJanuary 24, 2015

Where Customer Revenue Optimization Works

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